Privacy policy

We consider ensuring the right to the protection of personal data as a fundamental Pasindora commitment, therefore we will dedicate all the necessary resources and efforts to process your data in full accordance with regulation (eu) 2016/679 (“the general regulation on data protection” or ” GDPR”), as well as with any other applicable legislation. Since one of the essential principles of this legal framework is transparency, we have prepared this document through which we want to inform you about how we collect, use, transfer and protect your personal data when you interact with us in relation to products and services including through our website.

We reserve the right to periodically update and modify this privacy policy, to reflect any changes in the way we process your personal data or any changes in legal requirements. In the event of any such modification, we will display the modified version of the privacy policy on our website, which is why we ask you to periodically check the content of this privacy policy.

Pasindora is the commercial name of SC SMILE HOLIDAYS SRL, a legal entity with headquarters in Calea Bucuresti no. 193A, Ramnicu Valcea, Valcea, registered at the Trade Registry with number J38/621/2017, having unique registration code 37751554.

Since we are always open to your opinions, as well as to provide you with any additional information you may need regarding the processing of your data, please contact us by phone at +40 743 410 314 or by email at contact@pasindora .ro.

We do not collect or otherwise process sensitive data, included by the general regulation on data protection in special categories of personal data. Also, we do not want to collect or process data of minors who have not reached the age of 16.

We may also collect and subsequently process certain information regarding your behavior while visiting our website, in order to personalize your online experience and provide you with offers adapted to your profile. we invite you to find out more details in this regard by consulting the section regarding the purposes of processing below.

On our website we can store and collect information in cookies and similar technologies, according to the cookie policy.

We will use your personal data for the following purposes:

  1. To improve our services

For this, we may collect and use certain information about your user behavior.

We base these activities on our legitimate interest to carry out commercial activities, always taking care that your fundamental rights and freedoms are not affected.

  1. Marketing

We want to keep you informed about the best offers for the services that interest you. In this sense, we can send you, through telecommunications networks, general and thematic newsletters.

How long we keep your personal data

We will store your personal data as long as you use the Pasindora platform.

To whom we transmit your personal data

As the case may be, we may transmit or provide access to certain personal data of yours to the following categories of recipients:

  • marketing / telemarketing service providers;
  • other companies with which we can develop joint programs for offering our goods and services on the market.

You can request from us:

  • to confirm whether we are processing your personal data;
  • to provide you with a copy of this data;
  • to provide you with a copy of these dsa and provide you with other information about your personal data, such as the data we have, what we use it for, to whom we disclose it, if we transfer it abroad and how we protect it , how long we keep them, what rights you have, how you can make a complaint, where we obtained your data, to the extent that the information has not already been provided to you through this information;


You can ask us to rectify or complete your inaccurate or incomplete personal data. It is possible to try to check the accuracy of the data before rectifying them.

Data deletion

You can ask us to delete your personal data, but only if:

  • they are no longer necessary for the purposes for which they were collected; or
  • you have withdrawn your consent (if data processing is based on consent); or
  • you have withdrawn your consent (if data processing is based on consent); or
  • they were processed illegally; or
  • we have a legal obligation in this regard.

We have no obligation to comply with your request. to dlete your personal data in case this data is necessary

  • in order to fulfill legal obligation or
  • for establishing, exercising or defending a right in court.

There are certain other circumstances in which we are not obliged to comply with your request. data deletion, although these two are the most likely circumstances in which we could refuse this request.

You can ask us to restrict the processing of personal data, but only if:

  • their accuracy is contested (see rectification section), to allow us to verify their accuracy; or
  • the processing is illegal, but you do not want the data to be deleted; or
  • they are no longer necessary for the purposes for which they were collected, but you need them to establish, exercise or defend a right in court; or
  • you have exercised your right to object, and the verification of whether our rights prevail is ongoing.

We may continue to use your data. of a personal nature following a restriction request, in the event that:

  • we have your consent; or
  • to establish, exercise or ensure the defense of a right in court; or
  • to protect the rights of another natural or legal person.

Data portability

You can ask us to provide your personal data in a structured, commonly used and machine-readable format, or you can request that it be “ported” directly to another data operator, but in each case only if:

  • processing is based on your consent. or on the conclusion or execution of a contract with you; and
  • the processing is done by automatic means.

The opposition

You can object at any time, for reasons related to your particular situation, to the processing of your data. You can object at any time, for reasons related to your particular situation, to the processing of your data. fundamentals prevail over this interest.

Also, you can object at any time to the processing of your data for direct marketing purposes (including the creation of profiles), without citing any reason, in which case we will stop this processing as soon as possible.

Automated decision making

You can ask not to be the subject of a decision based solely on automated processing, but only when that decision:

  • produce legal effects with respect to you; or
  • affects you in another similar way and to a significant extent.

This right does not apply if the decision reached following automatic decision-making:

  • it is necessary for us to conclude or perform a contract with you;
  • is authorized by law and there are adequate guarantees for your rights and freedoms; or
  • is based on your explicit consent.


You have the right to file a complaint with the supervisory authority regarding the processing of your data. personal. In Romania, the contact details of the supervisory authority for data protection are as follows:

  • the national supervisory authority for the processing of personal data;
  • General Magheru Boulevard no 28-30, sector 1, code 010336, Bucharest, Romania;
  • phone no: +40.318.059.211 or +40.318.059.212;
  • e-mail:

Without affecting your right to contact the supervisory authority at any time, please contact us in advance, and we promise that we will make every effort to resolve any problem amicably.